With over 400,000 new malware variants being seen every day by research labs around the world, no-one with any security nous would seriously recommend that regular computer users lower their security.
And yet, Amazon appears to have some strange stipulations for those who are interested in being a “Seasonal Work-from-Home Customer Service Associate”.
All you need is a Windows or Mac computer, and a decent internet connection. Amazon will supply you with a headset and some training, and soon you could be earning $10 an hour for up to sixty hours a week, on shifts between 3am and midnight.
Before you all rush to apply, however, check out the small print.
The following programs must be uninstalled to meet the computer requirements:
- All 3rd Party Anti-virus programs such as McAfee, Norton, AVG, Kaspersky, Avast, Comcast Constant Guard
- Any other previous work from home software should also be uninstalled
- Unused versions of Cisco AnyConnect Mobility Client
If you run Windows 8.1 or Windows 10 then you *must* run Microsoft Windows Defender, says Amazon.
As I describe in my latest YouTube video, the problem is that, according to independent testing labs, Microsoft Windows Defender simply isn’t as good at finding malware as the top-tier anti-virus products - including some of the ones that Amazon named.
If you own a Mac then… well, you’re shafted. Mac OS X doesn’t come with a real anti-virus program, and Amazon is insisting that you don’t run anything to boost your Mac’s security while you work for them.
Anything which reduces computer security is a bad idea.
Amazon would have done better to provide a list of recommended security products rather than insisting on one that isn’t commonly thought of as top-notch. And it should open its eyes to the need for Macs to be protected too - even though it’s true that there is much much much more malware for Windows.
After all, customer service reps working from home are presumably logging into Amazon systems and entering passwords. They are having conversations with Amazon customers, on their own computers, in their own homes.
It’s easy to imagine how malware might end up infecting some of these work-from-home customer service associates’ computers, and could end up stealing private information of the staff member, customers and even Amazon itself.
Hat-tip: Thanks to @The_InfoSecGuy for first bringing this to my attention.