Facebook may have refused to pay researcher Khalil Shreateh a bug bounty after he posted a message on Mark Zuckerberg’s Facebook page, but that doesn’t mean he’s going to go away empty-handed.

The researcher, who failed to get an adequate response from Facebook’s security team and so hacked Mark Zuckerberg’s page, will not receive a reward, the social network has confirmed.

But Facebook will, it says, mend some of its processes.

When a man felt Facebook’s Security team weren’t taking him seriously, he “escalated” the problem in the most dramatic way possible. He posted a message on Facebook CEO Mark Zuckerberg’s own page.