Why you can’t trust John McAfee’s tech support video advice

By now, you’ve probably all watched (with jaws agog) the NSFW video where John McAfee describes - with the merest hint of sex and drugs - how to uninstall McAfee Antivirus.

It’s been a couple of decades since John McAfee had any affiliation with the company which bears his name, and it’s possible that his technical support skills have got a bit rusty in the meantime.

Take this screen capture I made from his video, for instance. You can find it at 3 min 21 seconds:

McAfee video screen cap

Take a closer look in the version below, or click on the image above for a much larger version.

McAfee screen capture close-up

Mac OS X running on a Dell laptop?

Neat trick. But probably not a combination being used by many McAfee Antivirus users I’ll wager.

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9 Responses

  1. Tom Newton (@thomasnewton)

    June 19, 2013 at 9:13 pm #

    You know since you left Sophos.. too much free time at all? :)

  2. Sly

    June 19, 2013 at 9:32 pm #

    Everybody knows that you can run OS/X on just about any x86 Intel based computer, as long as your video card is supported by OS/X. Obviously, that requires a hacked version of OS/X to do so and that make me wonder on the subtlety behind that fact. Does he wants to look like a hacker or a pirate?

    • Graham Cluley in reply to Sly.

      June 19, 2013 at 9:39 pm #

      My thinking was that it’s more likely the marketroids who prepared the material for the video created the screenshots on a Mac, and chucked them into something like PowerPoint to display them on the screen.

  3. Sly

    June 19, 2013 at 9:33 pm #

    Funny, I had to allow noscript to perform an XSS in order to submit comments. Strange behaviour for a security site, don’t you think?

    • Graham Cluley in reply to Sly.

      June 19, 2013 at 9:40 pm #

      Feel free to send me details at graham@grahamcluley.com, and I’ll take a look.

      But the comments functionality used on this site are provided by WordPress’s JetPack function (http://jetpack.me/), which means the same code is being used on kazillions of websites across the net.

  4. Aryeh Goretsky

    June 20, 2013 at 8:32 am #


    I think it is really important to understand that this video was made to have a little light-heated fun, rather than to be an actual guide to removing John McAfee’s namesake from a computer.

    The video was originally shot with the laptop off, and the screen added in via chroma key later.


    Aryeh Goretsky

  5. Iain Wallace (@strawp)

    June 20, 2013 at 9:00 am #

    Yep, that is definitely the only problem with that video

  6. john mcafee

    September 3, 2013 at 8:32 pm #

    @graham..whats wrong with you…it was a fun video and What really make you think i want to tell you guys “How uninstall mcafee”…wake up and enjoy the videos and have fun.

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